Team Doubled. Systems Built. Growth That Doesn't Depend on the Owner.
Lead Hero gave us the systems to grow - and we've doubled the team since.
Jack McGovern
Glow Group
2x
Team size since joining Lead Hero
100%
Of customer journey now systemised
0
Tasks falling through the gaps
Watch the story
The shift
From friction to flow
Before
- No step-by-step process - every job handled differently
- Small team, 3-4 engineers, with no scalable structure behind them
- Smaller tasks - the ones that get missed - were getting missed
- Growth happening but without systems it couldn't continue
After
- Team doubled since joining Lead Hero
- Full customer journey built - from first enquiry to completed job
- Automation handles smaller touchpoints so office staff can focus on relationships
- Staff spending quality time on customer service - not admin
- Owner can now see how to grow without it depending on him
In their words
"I think at that point we probably had three or four engineers and we've got double that now. The automation means we can leverage our time - my staff in the office can spend good time with customers having real conversations, whilst the smaller stuff that can sometimes get missed is also taken care of. I wanted to always grow a business and I feel like Lead Hero has enabled me to do that. I don't know how we'd be managing without them."
Your turn
Sound familiar?
If your leads are going cold, your follow-up is manual, or your pipeline is invisible, this is exactly what we fix.