All case studies
Electrical Contracting
Like Having An Extra Team Member. Without The Hire.
An extra team member behind the scenes - without the hire.
Carl Firmstone
Definitive Electrical
1
Extra team member's worth of work, automated
5 min
From access issue on site to engineer cracking on
0
Routine follow-up emails written manually
Watch the story
The shift
From friction to flow
Before
- Diary full, out on the tools all day - communication slipping
- Clients getting frustrated by slow follow-up and starting to look elsewhere
- Past customers forgetting the company name when they needed work two years later
- Office team buried in repetitive emails and scheduling tasks
- Engineers turning up to jobs without the access details they needed
After
- Routine emails, texts and call scheduling happen automatically
- Past customers stay in touch with the brand - so they come back instead of searching online
- Office manager can pull job history in seconds and send it to engineers on site
- Engineers get onto jobs within minutes instead of waiting around
- Owner gets time back without needing to hire another person
In their words
"In Lead Hero, it's like having another member of staff that's sat behind you doing all those little tasks that are in your head, you just haven't got the time to do. It saves you a hell of a lot of time and makes you more profitable without having that next team member."
Your turn
Sound familiar?
If your leads are going cold, your follow-up is manual, or your pipeline is invisible, this is exactly what we fix.